University of Chester

Programme Specification
Business Management BA (Hons) (Single Honours)
2017 - 2018

Bachelor of Arts (Single Honours)

Business Management

Business Management (including a Foundation Year)

University of Chester

University of Chester

Chester Campus, Queen's Park, University Centre Shrewsbury

Undergraduate Modular Programme

Full-time and Part-time

Classroom / Laboratory,

4 Years

7 Years

Annual - September




17a. Faculty

17b. Department

Business and Management Business and Finance

Business and Management

Foundation School  (Level 3); Faculty of Business and Management (Level 4-6)

Monday 18th January 2016

This programme aims to equip students with sufficient knowledge, skills and understanding to enable them to operate with confidence within a business organisation environment.  Overall objectives are:

    • To provide a broad, analytical and integrated study of business and management that enables students to develop an understanding of contemporary business theory and practice across a range of sectors and organisational contexts. In particular, the aim of the programme is:
    • To study the work of organisations, their management and the changing external environment in which they operate.
    • To prepare students for the development of a career in business and management.
    • To enhance lifelong learning skills and personal development opportunities to assist contribution to society at large.
    • To provide a programme of study, which offers students a grounding in the disciplines, and methodologies of business and management and to stimulate a critical awareness of the factors contributing to dynamic change in the world of business. 
    • To enable students to develop and use a range of generic (transferable), cognitive, intellectual, personal and interpersonal skills required for effective undergraduate study and future vocational needs.
    • To provide an appropriate base for access to further study, or professional qualifications, by encouraging knowledge, skills and attitudes necessary to become life-long learners who then recognise the need to engage in continuous personal and professional development.
    • To provide a coherent programme of study that will prepare students for post-university employment and careers in a wide variety of organisations and sectors. 



Level 3

  • Demonstrate a knowledge of terms and concepts relevant to the subject-specific modules.
  • Use academic study skills at the required level for further study at the University.
  • Identify how theory can be applied to practice.
  • Be aware of how undergraduate study prepares students for a professional career.

Level 4

Students will address the following business concepts, enabling them to establish a solid foundation upon which further study opportunities can be enjoyed.  In particular, they will focus upon:

    The various processes, procedures, competencies and practices associated with effective management. (BU4001,      BU4002, BU4011, BU4013, TM4001, TM4027)

    The management and development of resources and operations. (BU4001, BU4002, BU4011,BU4013) 

    The diverse nature, purpose and governance of organisations. (BU4001, BU4002, BU4011, BU4013,TM4027)
    Types of corporate behaviour and the internal and external factors that impact upon this behaviour. (BU4001, BU4002, BU4011, BU4013)
    The development and operation of markets and the management of customer expectations. (BU4001, BU4011, BU4013, TM4001)
    The sources, uses and management of finance. (BU4002)
    The development, management and exploitation of information systems and their use in effective decision making. ( BU4001, BU4002, BU4011, BU4013, TM4001, TM4027)
    The use of relevant information technologies and their applications to business and management. (BU4001, BU4002, BU4011, BU4013, TM4001)
    The development of relevant, effective and appropriate management policies and strategies. (BU4001, BU4002, BU4011, BU4013, TM4001)
    The contemporary challenges and issues that face managers in the modern business environment and the organisations in which they operate. (BU4001, BU4002, BU4011, BU4013, TM4001, TM4027)  

 Level 5

At level 5, students will begin to explore strategic elements of managing business operations and, consequently, will:

    Analyse organisational capabilities and assess the key individual, group and organisational influences on ethical decision making (BU5014, BU5003, BU5002, BU5011,WB5101, BU5016, TM5001, TM5022).
    Demonstrate an understanding of the operational cycle in organisations within both manufacturing and service sectors. (BU5002, BU5003, BU5014, Bu5303, TM5022, WB5101)
    Analyse organisational capabilities and recognise the essential features required at each stage of designing, planning, implementation, monitoring and controlling operations.(BU5014, BU5002, BU5003, BU5303, BU5016, TM5022, WB5101)
    Reveal a command and relevant understanding of technical and creative skills for managers in communication; such as coaching, listening, negotiation, conflict, group dynamics, teamwork(BU5014, BU5002, BU5003, BU5011,BU5303, WB5101)
    Recognise and critically discuss the concepts and principles of human resource management(BU5014, BU5003, BU5002,BU5303, WB5101)
    Analyse key management accounting themes, concepts and tools within an organisational context.(BU5014, BU5002, BU5303, BU5016, WB5101)
    Apply appropriate analytical and decision making techniques to theoretical management accounting situations.(BU5014, BU5002,BU5016, WB5101)
    Analyse and evaluate the different and opposing views within the globalisation debate.(BU5014, BU5002, BU5003, BU5303, WB5101)
    Examine the dynamics and effects of the internationalisation and integration of trade and markets and the continuing consequences for management action and reflection.( BU5002, BU5003, BU5303, BU5016 TM5022, WB5101)
    Analyse the key drivers, opportunities and challenges of internationalisation for the direction and management of real businesses.(BU5014, BU5002, BU5003, BU5303, BU5016, TM5022, WB5101)
    Explore the role, value, participants, policy and provider perspectives involved in cultural factors (BU5002, BU5003, BU5303, TM5022, WB5101)
    Synthesise contrasting theories of 'Direct Marketing'. (BU5002, BU5303, TM5022, WB5101)
    Identify, apply and evaluate key tools available to the Direct Marketer(BU5014, BU5002,BU5303,TM5022, WB5101)
    Implement, evaluate and analyse relevant methods of digital and social media within a Direct Marketing for effective integration into organisations;(TM5022, BU5002, BU5303, WB5101)
    Analyse critically their development of work-specific and transferable skills and competencies and evaluate their work-based performance (WB5101, BU5014, BU5002, BU5003, BU5016, BU5011, TM5022)

Level 6

Students will enhance their skill set sufficiently to enable them to critically assessand analyse business practices and theories.  Students will be given the opportunity to:

Critically assess the various potential methodological and analytical approaches that could be employed in the design and structure of a chosen research project and appropriately articulate and justify the decisions made in this regard(BU6024, BU6002, BU6019,TM6023)
    Provide evidence of consequential reflection through reporting of relevant judgements that demonstrate an ability to articulate information, develop ideas and/or propose solutions through the application of autonomous learning.(BU6024, BU6002, BU6019, BU6303, BU6007, TM6004, TM6023)
    Implement, evaluate and critically appraise various strategic marketing management tools (BU6024, BU6002, BU6019, TM6004, TM60190)
    Critically apply the concepts, paradigms and techniques of corporate strategy to an applied case and real industry and corporate scenario. (BU6024, BU6002, BU6303, BU6007, BU6019, TM6004, TM6019, TM6023)
    Appraise and evaluate the role of strategy within organisations.  (BU6024, BU6002, BU6019, BU6007, BU6303,  TM6019, TM6023)
    Formulate creative approaches to strategic problems. (BU6024, BU6002, BU6019, BU60303, BU6007, BU6008, BU6012, BU6017, TM6003, TM6004)
    Critically analyse and evaluate competitive advantage. (BU6024, BU6002, BU6008, BU6019, BU6303, TM6004, TM6019)
    Assess, evaluate and synthesise the principal concepts in strategic financial management. (BU6303, BU6024, BU6002, BU6019, TM66004)
    Prepare appropriate presentation of strategic financial arguments in a relevant context. (BU6303, BU6002, BU6024, BU6007, BU6024, TM6004, TM6019)
    Critically analyse and evaluate a range of leadership concepts, theories and models. (BU6024,BU6002, BU6008, BU6019, BU6007,TM6023)
    Critically analyse and evaluate a range of contemporary theories and models relating to managing change. (BU6024, BU6002, BU6007, BU6008, BU6019, TM6019, TM6004,TM6023)
    Synthesise and evaluate the above concepts, theories and frameworks and evaluate how they can be best applied to leading and managing change effectively and responsibly. (BU6024,  BU6002, BU6019, BU6007, TM6023)
    Critique different strategic concepts, themes and frameworks associated with new business venture creation (BU6024, BU6002, BU6019, BU6007, BU6008, TM6019, TM6023)

Level 3 students should be able to:

  • Analyse, interpret and summarise information.
  • Write in an academic manner.
  • Begin to reflect on their own learning and use feedback as part of this process.
  • Demonstrate independent learning.
  • Integrate a variety of information sources to develop academically and professionally.

Level 4 students undertaking this Programme will be able to demonstrate that they:

•take responsibility for their own learning and continuing professional development (all modules, especially TM4027)

•research and assess subject specific theories, paradigms, principles and concepts (BU4001, BU4002, BU4011, TM4001, BU4013, TM4027)

•assess and evaluate appropriate data and text evidence and information (TM4001, BU4001, BU4002, BU4011, BU4013, TM4027)

•apply knowledge and understanding to the solution of familiar and challenging problems (BU4011, BU4013, TM4027)

•develop reasoned arguments and challenge assumptions (TM4001, BU4001, BU4002, BU4011, BU4013, TM4027)

Level 5 students will be able to:

•develop ongoing responsibility for their learning and continuing professional development. (BU5011, WB5101 or WB5004);

•analytically research, assess and embed subject specific theories, paradigms, principles and concepts (BU5011, BU5016, BU5002, BU5014, WB5101)

•develop a critical awareness of the role of appropriate data and information (BU5016, BU5011, TM5027);

•develop critically reasoned arguments that challenge assumptions (BU5011, BU5013, BU5002, BU5014, TM5022)

Level 6 students will be able to:

•demonstrate a critical awareness and synthesis of their professional development (TM6018, TM6020, TM6021);

•critically assess and synthesize relevant detailed evidence and information (BU6002, BU6024, BU6303, TM6019)

•critically apply theory and knowledge to problem solving situations (BU6002, BU6019, BU6303, BU6007, TM6019, BU6024)

•synthesize a range of principles, models and concepts (BU6002, BU6024, BU6019, TM6004, BU6303)


More generally, an overview for students undertaking this Programme suggests that they will be able to demonstrate:

 Cognitive skills of critical thinking, analysis and synthesis. This includes the capability to identify assumptions, evaluate statements in terms of evidence, to detect false logic or reasoning, to identify implicit values, to define terms adequately and to generalise appropriately. (BU4001, BU4002, BU4013, BU5014, BU5002, BU5011, WB5101, BU6024, BU6019, BU6303, TM6023)
    Effective problem solving and decision making using appropriate quantitative and qualitative skills including identifying, formulating and solving business problems. (BU4001, BU4002, BU4011,BU4013, TM4001, BU5014, BU5002, BU5003, BU5004, BU5016, TM5022, BU5011, WB5101, BU6024, BU6002, BU6019, BU6303, BU6007, BU6008, TM6004, TM6023)
    The ability to create, evaluate and assess a range of options together with the capacity to apply ideas and knowledge to a range of situations. (BU4001, BU4002, BU4013, BU4011, BU401304, TM4001, TM4003, BU5014, BU5002, BU5016,WB5101, BU6024, BU6002, BU6019, BU6303, TM6019, TM6023)
    Self reflection and criticality including self awareness, openness and sensitivity to diversity in terms of people, cultures, business and management issues. Also, the skills of learning to learn and developing a continuing appetite for learning; reflective, adaptive and collaborative learning. (BU4001, BU4011, BU4013, TM4001, TM4207, BU5002, BU5003, BU5303, BU5011, WB5101, TM5022, BU6024, BU6002, BU6019, BU6007, BU6008, TM6019, TM6023)

The graduating student exiting with a Business Management degree will be equipped to apply an extensive range of practical management skills to deal in a wide variety of contexts and across a broad range of sectors. In addition, graduates will be able to apply and utilise:

Level 3:

  • Retrieve and collate information from a variety of sources.
  • Use proficient reading and writing skills in preparation for the next level of study.
  • Demonstrate ability in Business, Law and Social Sciences applications.
  • Present computing and numerical skill in the production of their assessed work.
  • Work with others for problem-solving activities.

Level 4:

  • Numerical skills and financial analysis (BU4002)
  • IT Skills (BU4002, BU4013)
  • Working with others - group work tasks and activities (BU4001, BU4013, BU4011)
  • Analytical and research capabilities (BU4011, BU4027)

 Level 5:

  • The ability to work collaboratively as part of a team (BU5014, WB5101)
  • IT Skills (BU5016, BU5014,WB5101)
  • Managing Change (BU5014, BU5303)
  • Leadership (BU5014, BU5002, BU5003, BU5011)
  • Commercial Awareness (BU5002, BU5003, WB5101)
  • Research skills (BU5002, BU5011)
  • Employability skills  - developed through engagement with a professional working environment (WB5101)

 Level 6:

  • The ability to work collaboratively as part of a team (BU6019,BU6008)
  • Quantitative skills such as data analysis and interpretation (BU6024, BU6303).
  • Commercial awareness (BU6002,BU6024,TM6023,BU6008)
  • Ability to engage in research into business and management issues by utilising relevant data and appropriate methodologies (BU6024, BU6002, BU6019, BU6007,BU6303)
  • Communication skills (BU6024, TM6004, TM6019)
  • Problem solving (BU6024, BU6019, TM6019)


More generally, an overview for students undertaking this Programme suggests that they will be able to demonstrate:

    Effective communication, oral and in writing, using a range of media which are widely used in business such as the preparation and presentation of business reports (BU4001, BU4002, BU4011,BU4013, TM4001, TM4027, BU5014, BU5002,  BU5011, BU5003, BU5303, WB5101, BU604, BU6002, BU6019, BU6008, BU6007, BU6303 TM6019, TM6023)
    Numeracy and quantitative skills including data analysis, interpretation and extrapolation. The use of models of business problems and phenomena (BU4001, BU4002, BU5014, BU5002, BU5003, BU5303, BU5016, WB5101, TM5022, WB5101, BU6024, BU6008, BU6007, BU6019, BU6303, TM6019, TM6023)
    Effective use of communication and information technology for business applications (BU4001,BU4002, BU4011, BU4013, TM4001, TM4027, WB5101, BU5014, BU5002, BU5003, BU5303, BU5011, BU5016, TM5022, BU6024, BU6007, BU6008, BU6019, BU6033, TM6019, TM6203)
    Effective self-management in terms of time, planning and behaviour, motivation, self-starting, individual initiative and enterprise (BU4001, BU4011, BU4013, TM4027, WB5101, BU5011, BU5014, BU5002, BU5003, BU5303, BU6007, BU6024, BU6019, TM6004, TM6019, TM6023)
    Effective performance, within a team environment, including leadership, team building, influencing and project management skills (BU4001, BU4011, BU4013, TM4027, WB5101, BU5014, BU5003, BU5016, TM5022, BU6024, BU6002, BU6019, BU6007, BU6008, TM6019, TM6023)
   Interpersonal skills of effective listening, negotiating, persuasion and presentation (BU4001, BU4013, TM4001, TM4027, BU5014, BU5002, BU5303, BU5011, WB5101, BU6024, BU6019, BU6008, TM6019, TM6023)
    The ability to conduct research into business and management issues, either individually or as part of a team for projects/dissertations/presentations. This requires familiarity with and an evaluative approach to a range of business data, sources of information and appropriate methodologies, and for such to inform the overall learning process (BU4001, BU4002, BU4011, BU4013, WB5101, BU5014, BU5002, BU5003, BU5303, BU5011, TM5022, BU6007, BU6008, BU6024, BU6019, TM6019, TM6023)

Transferable Professional Skills

Capabilities for analysis, evaluation, innovation, and reflection; self- awareness and openness to life-long learning opportunities. (BU4001, BU4002, BU4011, BU4013, TM4027, TM4001, WB5101, BU5014, BU5002, BU5003, BU5303, BU5011, BU5016,  BU6024, BU6019, BU6007, BU6008, TM6019, TM6023)

Communication skills are embedded at every level with each module in the programme, specifically examining:

Level 3:

  • Communicate the ideas of others and their own ideas in an academic format.
  • Use IT applications effectively for research and presentation purposes.
  • Discuss and debate relevant topics and ideas as part of the learning process.
  • Convert researched information to a summarised form.

Level 4:

  • Verbal and written skills, describing and discussing business theories, concepts and issues (BU4001, BU4002, BU4011, BU4013, BU4027, TM4001)
  • Oral presentation skills (BU4001, BU4013)

 Level 5:

  • Presentations (BU5011)
  • Individually written reports (All modules, specifically BU5014, BU5002, BU5011) 
  • Group work and group reports (BU5011, BU5001)
  • A critically reflective report of the work-based experience (WB5101)

 Level 6:

  • Fluent and accurate written communication suitable for an academic or business audience (BU6024, BU6002)
  • Group oral presentations (BU6019)
  • Written reports (BU6002, BU6019,TM6004, TM6019, TM6023, BU6007, BU6008, BU6303, BU6024)


A more general overview for students undertaking this Programme suggests that they will be able to demonstrate:

Communication skills - verbal and written communication skills developed through a range of activities and assessment methods (eg presentations and written reports) (BU4001, BU4002, BU4011, BU4013, TM4027, BU5014, BU5002, BU5003, BU5011, BU5303, BU5016, TM5022, WB5101, TM5022, BU6024, BU6002, BU6019, BU6033, TM6004, TM6019, TM6023
    Application of Number - research methods and finance (BU4002, BU5016, WB5101, BU6024, BU6303, BU6007, TM6023)
    Information Literacy and Technology - use of information technology and an appreciation of its application in management and business. (BU4001, BU4002, BU5014, BU5016, BU5011, TM5022, WB5101, BU6024, BU6033, BU6007, TM6004, TM6019, TM6023)
    Improving own learning and performance - lifelong learning skills and continuous personal and professional development. (BU4001, TM4207, BU4004, BU5002, BU5011, BU5003, BU5303, WB5101, BU6024, TM6019, TM6003)
    Working with others - group work tasks and activities (BU4001, BU4013, TM4207, BU5002, BU5003, BU5303, BU5011, BU5016, WB5101, BU6024, BU6007, BU6008, BU6019, TM6019, TM6023)
    Problem Solving - experience developed of solving problems and decision making in a variety of contexts (BU4001 BU4002, BU4011, BU4013, TM5001, TM4027, BU5014, BU5002, BU5003, BU5303, BU5016, BU5011, TM5022, WB5101, BU6024, BU6002, BU6019, BU6303  TM6004, TM6019,TM6023) 



The foundation year of the programme is designed to introduce students to topics within Business, Law and Social Sciences undergraduate degrees offered by the University, in conjunction with an academic skills curriculum to support learning and preparation for progression to level 4. There are synergies between the foundation year and the level 4 curriculum that students progress to. This includes module topics and themes that relate to the transference of knowledge and skills to the workplace, and the relevance of differing modes of teaching, learning and assessment.

There is a 20 credit module within the foundation year, University Study Skills, which offers students skills-based learning in preparation for level 4-6 studies to support academic progression, and to provide an introduction to successful undergraduate studentship.

The Business Management programme is designed to prepare participants to become competent and knowledgeable in a range of business disciplines and competences. It aims to provide students with the knowledge, skills and understanding to successfully embark upon a career in business and management. Its content and structure have been informed by the QAA’s Benchmark Statement for General Business and Management.  The subject curriculum of the programme is designed to cover and incorporate the following cognate areas:

    markets - the development and operation of markets for resources, goods and services ( TM4001, BU4013, TM5022, BU5002, TM6004)
    customers - customer expectations, service and orientation (BU4011, BU4001, TM4001, TM5022, TM6004,BU6007)
    finance - the sources, uses and management of finance; the use of accounting and other information systems for managerial applications (BU4002, BU5016,BU6303)
    people - the management and development of people within organisations (BU4001, BU5003,BU6007)
    operations - the management of resources and operations (TM4001, BU4001, BU4011,BU5014, BU5002,BU6002,BU6019)         
    information systems - the development, management and exploitation of information systems and their impact upon organisations (BU4001, TM4001,BU4002,BU5014, BU5002,BU5016, TM5022, BU6303, TM6004, BU6019, TM6019)
    communication and information technology - the comprehension and use of relevant communication and information technologies for application in business and management (BU4001,BU4011, TM4001, BU5014, BU5002, TM6004,TM6019, WB5101) 
    business policy and strategy - the development of appropriate policies and strategies within a changing environment, to meet stakeholder interests (BU4001,BU5002, BU6002,BU6008)
    pervasive issues - sustainability, globalisation, corporate social responsibility, diversity, business innovation, creativity, enterprise development, knowledge management and risk management. (BU4011, BU4003, BU5002, BU6019, BU6303)

Progressive extension, integration and reinforcement in these cognate areas is further available in level 6 options. Students study the core functional areas of finance, marketing and people management progressively from level 4 through level 5.  At level 6, students have the opportunity to continue with broad-based business studies or to specialise in one or more of these functional disciplines.  The study of the functional areas is supported by modules exploring the context and environment in which businesses operate.  A major emphasis is placed in both teaching and assessment in embedding and analysing conceptual knowledge in the experience and understanding of real industries and organisations.At Level 4 students develop an understanding of the key concepts and business functions, that business professionals have to be aware of, in order to operate successfully in the modern business environment. In addition students begin to develop some of the skills necessary to be an effective student and manager.

At Level 5, students expand their exploration of  the relationship between functional areas and real industries and organisations.  Students develop their appreciation of the contemporary context in which businesses operate. Key aspects of business behaviour and practice, such as how to manage people and how to make effective decisions, are developed in depth. Level 5 culminates in a period of experiential learning in which learners are provided with an opportunity to apply knowledge, skills and understanding within a real organisation.  Students may undertake an International Exchange option as a replacement year of level 5. The replacement International Exchange module provides an opportunity to replace their second year of study by studying at a different University in an overseas country. It is important that the content of the modules offered by the overseas University match those that would have been studied during  the student's second year at the University of Chester.

Level 6 of the programme enables students to develop an understanding of how well the internal resources and business functions of organisations are managed to interact with their external environment.  At the same time, students are enabled to build on prior learning to specialise in aspects of business theory and management practice that are of particular interest to them. Specialisation is achieved by providing a range of option modules and the completion of an individual research project which focuses on an appropriate business-related issue.

NB. Pre-requisite to BU6002 is BU4013 or BU5002 or acceptable equivalent

Mod-Code Level Title Credit Single
FP3002 0 University Study Skills 20 Comp
FP3003 0 Independent Project 20 Comp
FP3101 0 Introduction to Business 20 Comp
FP3103 0 Introduction to Law 20 Comp
FP3104 0 Foundation Maths 20 Comp
FP3105 0 Global Perspectives 20 Comp
BU4001 4 Managing People and Organisations 20 Comp
BU4002 4 Finance for Managers 20 Comp
BU4011 4 Operations and Quality Management 20 Comp
BU4013 4 Global Business Environment 20 Comp
TM4001 4 Marketing Principles 20 Comp
TM4027 4 Developing Professional Practice 20 Comp
BU5002 5 Contemporary Issues in Business and Management 20 Comp
BU5003 5 Human Resource Management 20 Comp
BU5011 5 Research in Context 20 Comp
BU5014 5 Operational Decision Making 20 Comp
BU5016 5 Financial Decision Making 20 Optional
BU5303 5 International Business Operations 20 Optional
TM5022 5 Marketing Management 20 Optional
WB5004 5 Learning in the Wider World 20 Optional
WB5007 5 International Exchange Module – Full academic year 120 N/A
WB5101 5 Enhancing your Employability through Work Based Learning 20 Optional
BU6002 6 Strategic Management 20 Comp
BU6007 6 Managing Employee Performance 20 Optional
BU6008 6 Leadership and Change Management 20 Optional
BU6019 6 Sustainable Entrepreneurship 20 Comp
BU6024 6 Management Research Project 40 Comp
BU6303 6 International Financial Management 20 Optional
TM6004 6 Marketing Communications 20 Optional
TM6019 6 Digital Marketing Futures 20 Optional
TM6023 6 Preparing for Professional Success 20 Optional

Exit Awards:

Foundation Certificate

Level 3: 120 credits

Certificate of Higher Education

Level4 : 120 Credits

Diploma of Higher Education

Level5 : 120 Credits

Honours Degree

Level6 : 120 Credits

Total:480 Credits

  • 72 UCAS points from GCE A Levels
  • BTEC Extended Diploma: MMP-MPP
  • BTEC Diploma: MM
  • Access Diploma – Pass overall
  • International Baccalaureate: 24 points
  • Irish / Scottish Highers - CCCC

Other vocational qualifications at Level 3 will also be considered, such as NVQs.

Mature students (21 and over) that have been out of education for a while or do not have experience or qualifications at Level 3 (equivalent to A-levels) will be considered on a case-by-case basis.


QAA Subject Benchmarks Statements for General Business and Management


This subject benchmark statement is for general business and management honours degree programmes only. The purpose of general business and management programmes is threefold:

  • increasing study of organisations, their management, the economy and the business environment. 
  • preparation for and development of a career in business and management
  • enhancement of a wide range of skills and attributes which equip graduates to become effective global citizens.

This programme addresses the above benchmark statements and, in so doing, seeks to equip students with the necessary skills, knowledge and understanding that should enable them to secure suitable employment opportunities.  

Throughout this text, 'organisations' should be understood to include a wide range of different types including, for example, public, private and not-for-profit, together with a comprehensive range of sizes and structures of organisations. Similarly, the term 'business' should be interpreted generically. 

'Preparation for business' should be taken to mean the development of a range of specific business knowledge and skills, together with the improved self-awareness and personal development appropriate to graduate careers in business with the potential for management positions and to employability in general. This includes the encouragement of positive and critical attitudes towards change and enterprise, so as to reflect the dynamism and vibrancy of the business environment. 

Not every student will engage subsequently in a business and management career, or will have entered directly from secondary education. Therefore, 'skills and attributes' should be understood to include the development and enhancement of a range of general transferable intellectual and study skills, which, while being highly appropriate to a career in business and management, are not restricted to this and will also equip students to become effective and responsible global citizens.

While general degree programmes cover these three purposes, the actual balance will vary among individual higher education providers and programmes, and may also reflect the requirements for recognition by professional bodies.  The particular balance being delivered should be explicable and demonstrable in terms of the specified learning outcomes of particular programmes.

Knowledge and understanding

There is an expectation that degree programmes covered by this subject benchmark statement should provide a broad, analytical and highly integrated study of business and management. Students should be able to demonstrate relevant knowledge and understanding of organisations, the external environment in which they operate and how they are managed. There is likely to be an emphasis upon understanding and responding to change and the consideration of the future of organisations and the external environment in which they operate. The interrelationships among and the interconnectedness between these areas are very important within the overall student learning experience, and should be demonstrated in the capabilities of successful students from all modes of delivery.

Organisations - this encompasses the internal aspects, functions and processes of organisations including their diverse nature, purposes, structures, governance, operations and management, together with the individual and corporate behaviours and cultures which exist within and between organisations and their influence upon the external environment.

External environment - this encompasses a wide range of factors, including economic, environmental, ethical, legal, political, sociological and technological, together with their effects at local, national and international levels upon the strategy, behaviour, management and sustainability of organisations.

Management - this encompasses the various processes, procedures and practices for effective management of organisations. It includes theories, models, frameworks, tasks and roles of management together with rational analysis and other processes of decision making within organisations and in relation to the external environment.Within the framework of these three main areas, it is expected that graduates will also be able to demonstrate knowledge and understanding in the following areas:


    finance - the sources, uses and management of finance; the use of accounting and other information systems for managerial applications (BU4002,BU5016, BU6303)
    people - the management and development of people within organisations (BU4001, BU5003,BU6007)
    operations - the management of resources and operations (TM4001, BU4001, BU4011,BU5014, BU5002,BU6002,BU6019)         
    information systems - the development, management and exploitation of information systems and their impact upon organisations (BU4001, TM4001,BU4002,BU5014, BU5002,BU5016, TM5022, BU6303, TM6004, BU6019, TM6019)
    communication and information technology - the comprehension and use of relevant communication and information technologies for application in business and management (BU4001,BU4011, TM4001, BU5014, BU5002, TM6004,TM6019, WB5101) 
    business policy and strategy - the development of appropriate policies and strategies within a changing environment, to meet stakeholder interests (BU4001,BU5001,BU5002, BU6002,BU6008)
    pervasive issues - sustainability, globalisation, corporate social responsibility, diversity, business innovation, creativity, enterprise development, knowledge management and risk management. (BU4011, BU4013, BU5002, BU6019, BU6303)

  • Markets: the development, access and operation of markets for resources, goods and services ( TM4001, BU4013, TM5022, BU5002, BU5303,TM6004)
  • Marketing and sales: different approaches for segmentation, targeting, positioning generating sales and the need for innovation in product and service design. (TM4001,TM5022, TM6004, TM6019,BU4011,BU5014, BU6019) 
  • Customers: management of customer expectations, relationships and development of service excellence. (BU4011,TM4001,TM5022, BU5014, BU6019, TM6019)
  • Finance: the sources, uses and management of finance and the use of accounting and other information systems for planning, control, decision making and managing financial risk. (BU4002,BU5016,BU6303)
  • People: leadership, management and development of people and organisations including the implications of the legal context.(BU4001, BU5002, BU5003,BU6019,BU6007)
  • Organisational behaviour: design, development of organisations, including cross-cultural issues, change, diversity and values. (BU4001, BU4011,BU4013, BU5002, BU5303, BU6002, BU6008, BU6019)
  • Operations: the management of resources, the supply chain, procurement, logisitics, outsourcing and quality systems. (BU4011, BU5014, BU5303,BU6002,BU6019)
  • Information systems and business intelligence: the development, management, application and implementation of information systems and their impact upon organisations. (BU4001,BU5002,BU5016, BU6002, BU6019)
  • Communications: the comprehension and use of relevant communications for application in business and management, including the use of digital tools. (BU4001,BU4011,TM4001,BU5014, BU5002, TM5022,BU6019, TM6019)
  • Digital business: the development of strategic priorities to deliver business at speed in an environment where digital technology has reshaped traditional revenue and business models. (TM6019)
  • Business policy and strategy: the development of appropriate policies and strategies within a changing environment to meet stakeholder interests, and the use of risk management techniques and business continuity planning to help maximise achievement of strategic objectives. (BU4001, BU4011, BU4002, BU5002, BU5014,BU5303,BU6002, BU6019)
  • Business innovation and enterprise development: taking innovative business ideas to create new products, services or organisations including the identification of Intellectual Property and appreciation of its value. (BU4011,BU4013,BU5002,BU6019)
  • Social responsibility: the need for individuals and organisations to manage responsibly and behave ethically in relation to social, cultural, economic and environmental issues. (BU4001,BU4011,BU4013,BU5014, BU5002,BU5303,BU6002,BU6019)


Business and management degrees are strongly related to practice and therefore there should be a strong link between the development of skills and employability of graduates. Students should be able to demonstrate a range of cognitive and intellectual skills together with techniques specific to business and management. Students should also be able to demonstrate relevant personal and interpersonal skills. These include (not in any particular priority order):

  • People management: to include communications, team building, leadership and motivating others. (BU4001,BU4011,BU5014,BU5003,BU5303,BU6002, BU6007,BU6008)
  • Problem solving and critical analysis: analysing facts and circumstances to determine the cause of a problem and identifying and selecting appropriate solutions. (BU4011,BU4002, BU5002,BU5016,BU5303,BU5014, BU6002,BU6303)
  • Research: the ability to analyse and evaluate a range of business data, sources of information and appropriate methodologies, which includes the need for strong digital literacy, and to use that research for evidence-based decision-making. ( BU4011,BU5014,BU5011,BU6024)
  • Commercial acumen: based on an awareness of the key drivers for business success, causes of failure and the importance of providing customer satisfaction and building customer loyalty.(BU4011,BU5002,BU5303,BU6019,TM4001,TM5022,TM6004)
  • Innovation, creativity and enterprise: the ability to act entrepreneurially to generate, develop and communicate ideas, manage and exploit intellectual property, gain support, and deliver successful outcomes.(BU4011,BU6019)
  • Numeracy: the use of quantitative skills to manipulate data, evaluate, estimate and model business problems, functions and phenomena.(BU4002,BU5016,BU6303)
  • Networking: an awareness of the interpersonal skills of effective listening, negotiating, persuasion and presentation and their use in generating business contacts. (BU4001,BU5014,BU6019)
  • Ability to work collaboratively both internally and with external customers and an awareness of mutual interdependence. (BU4001,TM4001,BU5014, BU5002,TM5022,TM6004,BU6019)
  • Ability to work with people from a range of cultures.(BU4013,BU5002, BU5303,BU6002,BU6007)
  • Articulating and effectively explaining information.(BU4001,BU4002,TM4001,BU5014,BU5016,TM5022,BU6008,BU6007,BU6303)
  • Building and maintaining relationships.(BU4001,BU4011,TM4001,BU5003,TM5022,BU6007,BU6008,TM6004)
  • Communication and listening including the ability to produce clear, structured business communications in a variety of media. (TM4001, TM5022,BU5303, TM6004)
  • Emotional intelligence and empathy. (BU4001,BU5003, BU6007)
  • Conceptual and critical thinking, analysis, synthesis and evaluation.(BU4001,BU4011, BU4013, BU5014, BU5002, BU5303,BU6024,BU6019)
  • Self-management: a readiness to accept responsibility and flexibility, to be resilient, self-starting and appropriately assertive, to plan, organise and manage time. (BU4001,BU5014,BU6002)
  • Self reflection: self-analysis and an awareness/sensitivity to diversity in terms of people and cultures. This includes a continuing appetite for development. (BU4001,TM4027,BU5303,BU5003,BU6008,BU6007,BU6019)

It is recognised that all programmes covered by these standards need to address issues at the European and international business levels. Where specific emphasis is placed upon this, for example, in the title or in requiring study and or work abroad, then appropriate business and cultural understanding and, where appropriate, foreign language capability should be developed and demonstrated by graduates.    

The methods of learning and teaching are geared to progression and integration through the levels of the programme.  The individual module descriptors provide details of learning outcomes as well as methods of teaching and learning.  The major forms of teaching methods will be lectures, seminars and workshops.  Other methodologies will be employed as appropriate.  These may include; field trips, visits, directed reading, interactive learning via the University computer network, case study analysis, individual research, group learning activities, reflective log/portfolio (e.g. utilising student progress files in relation to personal development planning) and presentations.  Industry practitioners will also be used wherever possible, as repositories of up to date, expert knowledge in their specialist or functional areas. 

It is envisaged that the learning and teaching methodologies inherent in this programme, along with the subsequent range of assessment methods, will contribute to the development of employability skills and the building of confidence levels. 

The Department seeks to deliver varied, high-quality learning experiences, teaching and assessment in order to develop appropriate knowledge and understanding, and to enhance a variety of key/transferable skills.  This is facilitated through the outcome-directed nature of learning, teaching and assessment, in a student-centred environment, which provides incremental opportunities for independent and autonomous learning. A personal academic tutor (PAT) will be allocated to every student on this programme, in order to assist with the learning process and advise accordingly.

The assessment strategy for this degree will serve three purposes:

  • To test the level of knowledge and skills acquired, measured against the specified learning outcomes, and applied within a relevant business context;
  • To promote teaching to learning, which will assist students in the achievement of academic goals and imbue them with skills and attitudes which will assist in life-long learning.

Assessment will follow the university model of a 4,000 word equivalency per module.  Each module will be summatively assessed by a minimum of two assessments, with formative assessment also employed throughout.  Student assessment will employ rigorous, objective testing to ensure that learning outcomes are met.

Assessment tasks will grow in sophistication and complexity as a student progresses on the programme.  For example:

  • at Level Four a student may be asked to describe, discuss, compare, and outline;
  • at Level Five a student may be asked to evaluate, analyse, justify, and differentiate; 
  • at Level Six a student may be asked to criticise, synthesise, appraise, formulate.

However, it is expected that students will begin to use and develop critical skills from the beginning of the programme.

Students will be assessed in a number of ways, including essays, industry-related reports, presentations, projects, debates, assessed seminars, reflective reports case study analysis, portfolios of evidence and  examinations.   

The departmental assessment strategy has been created in accordance to the University's Teaching, Learning & Assessment strategy. The University's Study Skills Unit offers further support and guidance to students. 

Students completing the BA Business Management Single Honours programme should meet the QAA’s Benchmark document’s standards on knowledge and understanding, skills and the assessment strategies.  The outcome of level six should be a graduate student who will be able to offer added value to the market place by meeting the expectations of employers via the application of acquired transferable, integrated skills, and the developed body of knowledge gained from the programme.   In addition the graduate will have amassed valuable life skills such as self-awareness, creative problem solving, and autonomy, which could be applied in a wide variety of circumstances which they will face. They will have been instilled with a positive attitude towards reflection, self- awareness and will possess openness towards seeking out life-long learning opportunities, which may be translated into the pursuit of professional qualifications.  

A typical business Management student will:

  • have a wide knowledge and understanding of the broad range of areas of business and management and the detailed relationships between these, their application and their importance in an integrated framework
  • consistently demonstrate a command of subject-specific skills including application of knowledge, as well as proficiency in intellectual skills
  • have a view of business and management which is influenced by a variety of learning sources including guided learning, team work and independent study
  • be distinguished by their enhanced capacity to develop and apply their own perspectives to their studies, to deal with uncertainty and complexity, to explore alternative solutions, to demonstrate critical evaluation and to integrate theory and practice in a wide range of situations.

Consistent with the University’s commitment to widen access and participation, the Department has a flexible admissions policy, in line with the Equality Act of 2010 and encourages applications from mature students and from groups normally under-represented in higher education. The general policy is to look for a good level of literacy, together with proven interest and/or experience in an appropriate subject.

The Department has considerable experience in successfully addressing the practical and learning needs of a wide range of students.  This includes mature students, those entering education with a non-standard academic background and those with a wide range of disabilities.  Equality and diversity issues are embedded and addressed in all departmental modules. 

Students studying on the programme will benefit from the experience of staff within the department. For example, some lecturers have extensive experience in delivering management training for organisations. Other lecturers have previous management experience, or operate their own business organisations, all of which helps to inform the curriculum.  The department has links with Liverpool City Council, Wirral Council, Chester Business Club, Chester & Warrington Chambers of Commerce, the Mersey-Dee Alliance, the Leadership Trust Forum, and the Birchwood Business Forum. The department is also a member of the Association of Business Schools and the European Foundation for Management Development.



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